Windows POS Device Setup

This guide standardizes how we prepare a Windows POS device for client deployment. It is written for non-technical users and follows a step-by-step checklist.

Before You Start (Required)

• POS device is fully charged / plugged in

• Stable internet connection (Wi-Fi or LAN)

• Admin access to Windows (if prompted)

• USB hub/cables available (printer, cash drawer, barcode scanner, etc.)

• Client details: Branch name, POS URL, printer model(s), required peripherals

Step 1 — Download and Set Up AnyDesk (Remote Support)

1. Open Edge

2. Download AnyDesk

   • Go to official AnyDesk download page (use company-approved source)

3. Install AnyDesk

   • Run the downloaded installer → Next → Install

4. Open AnyDesk and record the ID

   • Save the AnyDesk ID in the deployment notes

Step 2— Update Microsoft Edge

1. Open Microsoft Edge

   • Click the Edge icon on the taskbar, or press Windows key, type Edge, press Enter.

2. Open Edge Settings

   • Click the three dots (⋯) on the top-right → click Settings.

3. Go to “About Microsoft Edge”

   • In the left menu, click About Microsoft Edge.

4. Wait for Edge to update

   • Edge will update automatically if an update is available.

   • If you see a “Restart” button, click Restart.

Success check: Edge opens normally after restart.

Step 3 — Install POS Link (Shortcut / App Link)

1. Open Edge

2. Go to the POS link provided by Clibase

   • Example format: https://pos.clibase.tech/... (use the actual link for the branch)

   • Copy and Paste the provided POS link to Microsoft Edge, press Enter.

3. If “Install app” is available: click Apps → Install this site as an app.

• Click three dots (⋯) → More tools → Apps → Install this site as an app and Create shortcut.

Success check: You can open the POS from the desktop/Start menu.

Step 4 — Install Wallpaper (POS Branding)

1. Download the official POS wallpaper file that you can find on the driver.

   • Use the file provided by Clibase (usually PNG/JPG).

2. Set as desktop background

   • Right-click on Desktop → Personalize → Background

   • Choose Picture → Browse

   • Select the wallpaper file

Success check: Wallpaper is applied and visible.

Step 5 — Download and Install JSPrintManager 7

1. Open Edge

2. Download JSPrintManager 7

   • Use the official / company-approved installer link

3. Install JSPrintManager

   • Run installer → Next → Install

4. Confirm it is running

   • Look for JSPrintManager icon in the system tray (near the clock)

Success check: JSPrintManager is installed and running.

Step 6 — Install Receipt Printer Driver (HPRT or Xprinter)

1. Identify the receipt printer model

   • Example: HPRT or Xprinter (confirm exact model from box label)

2. Download the correct driver

   • Use company-approved driver source or the driver file provided internally

3. Install the driver

   • Run installer → Next → Finish

4. Connect printer via USB / LAN

   • Plug in USB or connect LAN cable and power on

5. Set printer preferences

   • Paper size: typically 80mm

   • Set default printer (if this is the main receipt printer)

Success check: Printer appears in Control Panel → Devices and Printers.

📌 VFD Internal Installation Guide

Please follow the steps below carefully to complete the

Link- installation:

Open Edge and run:

http://localhost:2024/sendtovfd?line1=1.00&line2=1.00

Result must show: “Services: Running”

Success Check: Restart the device, then try punching an item and check if it reflects on the VFD screen.

If this prompt appears on the POS, please always select ‘Allow'.

Step 8 — Install Kitchen / Bar Printer (If Needed)

1. Confirm if the branch needs kitchen/bar printing

   • If yes, note how many stations (Kitchen, Bar, Grill, etc.)

2. Install the printer driver (same method as Step 6)

3. Connect printer (USB/LAN/Wi-Fi depending on model)

4. Assign a clear printer name

   • Example: KITCHEN_PRINTER, BAR_PRINTER

5. Print a test page

Success check: Test page prints successfully.

Step 9 — Apply Serial Number & Clibase Stickers

1. Locate device serial number (from device label or box)

2. Record serial number in deployment sheet/log

3. Attach Clibase stickers neatly:

   • POS unit

   • Receipt printer

   • Kitchen printer (if any)

   • VFD (if any)

Success check: Serial and stickers are complete and recorded.

Step 10 — Disable Windows Update (Deployment Policy)

Only proceed if this is part of your official company policy and approved for POS devices.

1. Open Services

   • Press Windows key, type Services, press Enter

2. Find Windows Update

3. Stop the service

   • Right-click Windows Update → Stop

4. Disable startup

   • Right-click Windows Update → Properties

   • Startup type: Disabled

   • Click Apply → OK

Success check: Windows Update service is stopped and disabled.

Step 11 — Full Testing (POS + Printing + Cash Drawer)

A) POS Application Test

1. Open the POS link/app shortcut

2. Login using test credentials (or branch credentials)

3. Confirm:

   • Dashboard loads

   • Products load

   • No major errors

B) Printing Test

1. Create a test transaction/order

2. Print receipt

3. If kitchen/bar printing is enabled:

   • Send an order routed to kitchen/bar station

4. Confirm prints are clear and complete

C) Cash Drawer Test

1. Ensure drawer cable is connected to the receipt printer (common setup)

2. Trigger cash drawer open via POS (cash payment / open drawer function)

3. Confirm drawer pops open

Success check: POS works, receipt prints, kitchen prints (if used), and cash drawer opens.