Maya ECR Activation

Allow the cashier to send the payable amount from Clibase POS to the Maya Terminal for faster, cleaner card/QR transactions.

1) Admin Portal: Turn ON Maya Terminal Payment (POS Settings)

1. Go to POS Settings → Payment Settings

2. Find “Enable Maya Terminal Payment?”

3. Switch it to YES / ON (green)

2) POS Application: Verify the “Maya Terminal Payment” button appears

1. Proceed to checkout / payment screen

2. Look for the “MAYA TERMINAL PAYMENT” button (bottom area of payment screen)

✅ If enabled correctly, this button is visible and clickable.

3) Open Maya Terminal Payment window & choose payment type

1. Click MAYA TERMINAL PAYMENT

2. A pop-up window appears showing Maya Terminal Activity Log

3. Select:

   • Payment Type: QR Code (scan) or Card (Credit/Debit) (swipe/tap/insert depending on terminal)

4. Confirm the Amount to Pay is correct.

✅ The log window is where the cashier monitors the request status.

4) Send the amount to the Maya Terminal

• Click SEND AMOUNT TO MAYA TERMINAL

⏳ The screen will advise to wait (up to ~30 seconds) while the terminal processes the request.

5) Confirm the amount appears on the Maya Terminal

✅ Success indicator:

• The exact amount is displayed on the Maya Terminal.

• Cashier proceeds with customer payment on the terminal (scan or card).

Quick tips / common checks

• Button not showing? Re-check Step 1 (Enable Maya Terminal Payment = ON), then refresh/reopen the payment screen.

• Wrong amount? Ensure the selected invoice is correct, no pending discounts/changes, and the correct payment flow is used (especially for partial payments if enabled).

• No response / timeout? Check if the integration service is running on the PC (Clibase-Maya-ECR-Integration service) and the terminal/network connection is stable.

---

Example scenario (cashier flow)

Customer total due: ₱160.00

1. Cashier clicks Maya Terminal Payment

2. Selects Card (Credit/Debit)

3. Amount shows 160.00

4. Clicks Send Amount to Maya Terminal

5. Maya Terminal displays ₱160.00 → customer taps/inserts/swipes → payment completes.